Banjo Adventures Membership & Refund Policy

Last updated: October 2025

Welcome to Banjo Adventures

Banjo Adventures is an online shared learning experience designed to help you learn, play, and enjoy the banjo at your own pace.

All course modules, videos, and exercises are created and presented by me, Ben Dorning, to guide you through your musical journey while having fun along the way.

When you become a member, you’ll gain full access to:

  • All course videos, lessons, and exercises

  • Downloadable materials

  • Our friendly online community

  • Ongoing personal support, coaching, and encouragement from me

There are no hidden fees, upsells, or premium tiers — everything you see on the homepage and in the “Take The Tour” video is exactly what you’ll receive as a member.

Your success, however, depends on your participation. You’ll get out what you put in — showing up, practicing regularly, and applying what you learn is key. Take inspiration from the testimonials on the home page from members who’ve made amazing progress by putting in the time and effort!

Membership Terms

All memberships renew automatically at the end of each term unless cancelled before the renewal date.

You can manage, pause, or cancel your membership anytime through the “My Account” page (found in the homepage menu). Cancelling your membership stops future renewals and payments.

Payments are processed securely through Stripe/PayPal, and your payment information is never stored on our servers.

Refund Policy

I want you to feel completely confident about joining Banjo Adventures.

  • 3-Month Membership:
    If you sign up for the 3-month term and decide it’s not for you, you may request a full refund within 7 days of purchase — no questions asked.

  • Annual Membership:
    If you sign up for the annual pass, you have 14 days from the date of purchase to try it out and request a full refund, if you’re not satisfied.

To request a refund, simply contact me via the Contact page or reply to your welcome email. Refunds are usually processed within 3–5 business days.

Accidental Renewals

If your membership auto-renews and you didn’t intend for it to, don’t worry — I completely understand that these things can happen.

If you contact me within 7 days of the renewal date (for 3-month plans) or within 14 days (for annual plans), I’ll happily issue a full refund for the renewal, no questions asked.

After that window, the renewal will be considered confirmed, and refunds won’t be available — but you can still cancel at any time to prevent future renewals.

Cancelling Your Membership

Life gets busy, and I totally understand if you need to take a break.
Or maybe — just maybe — you’ve reached your banjo goals and are ready to continue without my guidance.
In that case… round of applause! MISSION COMPLETE! 🥳

You can cancel your membership anytime from the “My Account” page. Cancelling will immediately stop future payments, and at the end of your current membership period, you’ll no longer have access to the lesson content on the membership site.

However, you’ll still remain part of our active Discord community, where you can chat, share your progress, and even ask me questions. I’m always happy to offer guidance and encouragement, even if you’re no longer an active member.

Community Guidelines

Our Discord community is a positive, welcoming, and respectful space for everyone. Please keep interactions friendly and supportive — we’re all here to learn, grow, and enjoy music together! Only Non-Active community members who have not contributed to the community within 3months or more may be automatically removed from the Discord community.

Legal & Payment Notes

Banjo Adventures is based in United Kingdom, and all memberships and refunds are handled in accordance with U.K consumer protection laws. All payments are securely processed via Stripe/PayPal, and your payment details are never stored on this site.

Need Help?

If anything’s unclear, or you’d like to talk before joining, just reach out — I’m always happy to help.

📧 Contact Ben: benjobanjomusic@gmail.com
Or use the contact form below and i’ll get back to you soon